Terms & Conditions

1. Acceptance of Terms

By accessing this website or making a reservation with Kenzy Dahabeya, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Reservations and Payments

Reservations are subject to availability and are only confirmed once payment or deposit is received. Pricing may vary by season, cabin type, and selected package.

You are responsible for providing accurate booking details. We reserve the right to cancel or modify bookings with incomplete or incorrect information.

3. Cancellation and Refunds

Cancellation requests must be sent through our official contact channels. Refund eligibility depends on the cancellation timeline and the package terms agreed at booking.

Administrative charges, bank transfer fees, and third-party processing fees may be deducted where applicable.

4. Travel Requirements

Guests are responsible for valid travel documents, visas, medical insurance, and compliance with local regulations. Kenzy Dahabeya is not liable for denied boarding, entry restrictions, or missing documents.

5. Guest Conduct

Guests must behave respectfully toward staff, crew, and other guests. Any conduct that threatens safety, damages property, or disrupts operations may result in removal from the vessel without compensation.

6. Liability Disclaimer

We strive to provide accurate website information, but we do not guarantee that all content is always complete, current, or error-free. Itineraries and onboard services may be adjusted for weather, safety, navigation, or operational reasons.

To the maximum extent permitted by law, our liability is limited to the value of your confirmed booking.

7. Intellectual Property

All website content, including text, branding, visuals, and design assets, belongs to Kenzy Dahabeya or licensed partners. Reproduction or commercial use is prohibited without written permission.

8. Contact Us

For any questions regarding these Terms & Conditions, please contact us at [email protected].